United Domestic Workers of America
AFSCME Local 3930

Education & Training Manager
Education & Training Department

Based in Merced CA, Madera CA, Modesto CA, or Sacramento CA

 

UDW Overview: 
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 200,000 home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide, and at the national level. 

UDW is one of California’s largest labor unions. We consistently support and lead important social justice initiatives like fighting for racial justice, income inequality, and affordable health care for all. We are committed to respect and dignity for seniors, people with disabilities, and the children in our care. We fight for better working conditions and fair pay for home care and child care providers, and full funding for life-saving programs like In-Home Supportive Services (IHSS) and subsidized family child care. For more information about UDW, please visit our website at: www.udwa.org.

Job Information: 
Job Title: Education & Training Manager 
Job Type: Exempt (Salary) 
Department: Education and Training Department 
Reports to: Director of Education & Training 
Job Location: Merced CA, Madera CA, Modesto CA, or Sacramento CA
Salary Range: $100,000.00/year – $120,000.00/year

Job Summary:
The Education & Training Manager is responsible for the strategic leadership, oversight, and evaluation of UDW’s education and training programs across all departments. This role manages Training & Development Specialists and is accountable for setting program direction, establishing priorities, and ensuring alignment with organizational goals.

The Manager exercises independent judgment and discretion in supervising staff, determining program strategy, allocating resources, and making recommendations regarding personnel actions and program effectiveness. This position is focused on leadership, oversight, and accountability rather than direct execution of training functions.

Key Responsibilities
Supervision & Staff Management

• Directly supervise Training & Development Specialist, including assigning work, setting priorities. 
• Exercises independent judgment in making effective recommendations regarding hiring, promotion, discipline, and termination.
• Holds staff accountable for completion, quality, and timeliness of work. 
• Provides high-level coaching, performance feedback, and professional development planning. 
• Addresses’ performance concerns in coordination with Human Resources and senior leadership.
• Determines staffing needs, workload distribution, and role alignment within the function.

Program Leadership & Strategic Oversight

• In collaboration with the director, establishes the overall strategy, direction and priorities for UDW’s education and training programs.
• Reviews and approves training plans, curricula, and program initiatives developed by staff. 
• Ensures consistency, quality, and alignment of all training programs with organizational goals and operational needs. 
• Evaluates program effectiveness using data, metrics, and organizational feedback, and directs necessary adjustments. 
• Oversee departmental budget planning, resource allocation, and program scalability. 

Organizational Leadership & Cross-Departmental Alignment

• Partners with Directors, managers, and leadership to identify organizational training needs and set priorities.
• Provides guidance to leadership on workforce development strategies, staff performance trends, and organizational capability gaps.
• Advises managers on coaching, staff development, and performance improvement approaches.
• Train and coach staff at all levels and provide assessments to managers on staff’s ability to meet performance standards. 
• Represents the Education & Training function in cross-functional planning and leadership discussions. 
• Collaborates with the International Union and external partners on high-level initiatives.

Oversight of Training Operations

• Oversees and routinely performs, the design, development, and delivery of complex training programs.
• Ensures staff effectively manage training schedules, content development, LMS administration, and delivery logistics.
• Reviews outputs (training, materials, reports) to ensure quality and alignment with standards.
• Intervenes in escalated issues, providing direction and resolution at a program or organizational level.

Reporting & Accountability

• Keeps the Director informed of program performance, risks, staffing issues, and strategic opportunities. 
• Develops and presents high-Level reports on training outcomes, effectiveness, and organizational impact. 
• Ensures compliance with organizational policies and applicable training requirements. 

Preferred Qualifications

• Bachelor’s degree in education, organizational development, public administration, or a related field, or equivalent experience.
• 3–5+ years of experience in training, education, or workforce development programs.
• 1–3+ years of experience supervising or directing staff or leading project teams.
• Experience working in labor, community, nonprofit, or advocacy organizations.
• Experience designing and implementing training programs across multiple departments or functional areas.
• Bilingual skills are a plus.

Requirements

• Demonstrated ability to supervise and manage staff, including performance evaluation and personnel decision-making. 
• Strong strategic thinking and program oversight capabilities.
• Ability to exercise independent judgment and discretion in leadership decisions.
• Strong analytical skills, with the ability to interpret data and drive program improvements.
• Excellent organizational and leadership skills, with the ability to manage competing priorities at a program level.
• Strong interpersonal and influencing skills across all levels of the organization.
• Excellent written and verbal communication skills.
• Working knowledge of training and development principles (applied at a strategic/oversight level).
• Has direct training experience in a union or worker-center setting.
• Strong experience developing curriculum for education and training purposes.
• Ability to maintain confidentiality and handle sensitive personnel matters.

Preferred Bilingual Language(s) in:

• Spanish 
• Vietnamese 
• Korean
• Tagalog
• Russian
• Assyrian
• Somali

Employee Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life / AD&D
• Long Term Disability (LTD)
• 401(k) Savings Plan
• Pension Plan
• Paid vacation Days
• Paid Sick Leave
• Personal Day (8 hours)
• 16 Paid Holiday
• Floating Holiday 
• Upskill through eLearning platforms

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is primarily exposed to an office-type environment. The employee will frequently work on or around office equipment and furniture. The noise level in the work environment is low to moderate. The employee will frequently work with deadlines under pressure and will occasionally be required to work alone. The employee is occasionally exposed to an outdoor environment that can include exposure to vehicles, moving mechanical parts; vibration; odors, fumes, gasses, smoke, dust, or airborne particles; and outside weather conditions.

Equal Opportunity Employer:
UDWA is an equal opportunity employer, and, as such, does not discriminate an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

Notice of E-Verify Participation:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS (888) 897-7781, dhs.gov/e-verify.

Women, people of color and members of the LGBTQIA+ community are strongly encouraged to apply.

To Apply:
To apply for this position, please send cover letter, résumé and list of three references to jobs@udw.org and list the position and city you are applying for.